DIALLER MANAGEMENT & IT SUPPORT
Install and configure computer hardware, software, systems, networks, printers and scanners.
Install, maintain and troubleshoot application software.
Provide technical support across the company.
Set up accounts of new users.
Repair and replace equipment as necessary.
Develop Basic understanding of Call Centre technology.
Day-to-day Dialler management (Agent, Campaign, Report, Recording & Problem Management).
Ensure all Dialler related issues / requests are addressed and escalated to concerned personnel / departments / vendors.
Perform daily checklist and review of logs.
Install, maintain and troubleshoot application software.
Provide technical support across the company.
Set up accounts of new users.
Repair and replace equipment as necessary.
Develop Basic understanding of Call Centre technology.
Day-to-day Dialler management (Agent, Campaign, Report, Recording & Problem Management).
Ensure all Dialler related issues / requests are addressed and escalated to concerned personnel / departments / vendors.
Perform daily checklist and review of logs.
0-1 years of experience on any dialler.
Basic understanding of Microsoft Office (Excel).
Hands on Windows & Linux.
Basic knowledge of SQL.
Basic understanding of Microsoft Office (Excel).
Hands on Windows & Linux.
Basic knowledge of SQL.
Mail us at recruitment @ tradejini.com by attaching your resume (pdf /word) and we will revert within 24 Hours.